We at GXS Strategies believe in giving only the highest level of service we can possibly offer. As part of that commitment, we make ourselves available to our clients 24 hours a day, 7 days a week.*
While we don't employ a full-time call center, we do make sure our staff is always within a phone's reach to respond to any requests or concerns of our clients, in a timely matter.
Should you ever need to contact us, at any time, please simply call our office at 703-339-2000 and you'll get instructions on how to proceed. We guarantee a response within 3 hours during non-business hours, but typically respond within a half-hour.
E-Mail is always a good idea, too, but we can't guarantee the same response time you would get by giving us a call.
* After-hours, weekend, and holiday non-emergency requests will be responded to on the next business day.
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For urgent/emergency support, call 703-339-2000 and press option "4". You may also email us.
For non-emergency support, call 703-339-2000 and press option "3".
For online Lyris Email List Manager help, click here.
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